SupportHome Security
NextGen Home Security
Most popular articles
-
Forgot my username or password
Find out how to reset your password or to retrieve your username for Bell Aliant NextGen Home Security.
-
Set up alerts triggered by certain conditions or device state
Learn how to add an alert to notify you when certain conditions occur such as a door opening or closing.
-
Test my system
Learn how to test your system
-
My keypad is beeping or the yellow triangle light is on
Find out what you need to do when your keypad is beeping or the yellow triangle light is on.
-
One of my life-safety devices is reporting low battery
Find out what to do when one of your devices is reporting a low battery.
-
Change my system access codes
Learn how to change your access code using your keypad.
-
Emergency contact lists
-
Watch live video from a specific camera
Learn how to see live video from a specific security camera in your home or on your property.
-
Download app for iPhone
Learn how to download the Bell Aliant NextGen Home Security app on your iPhone.
-
Pets triggering alarm
Learn how to prevent your pet from triggering a false alarm.
-
Watch live video from all cameras
Find out how to watch live video from all the security cameras in your home or on your property.
-
Set a zone to be bypassed
Find out how to exclude motion-detected alarms from particular zones while you are away from home.
-
Android app user guide
Download the Android app user guide for Bell Aliant NextGen Home Security.
-
Access the online portal
Find out how to access the online portal.
-
Save video or picture clips
Learn how to save security pictures or video clips to the hard drive of your computer.
-
Delete video or picture clips
Learn how to delete security pictures or video clips to the hard drive of your computer.
-
Change how notifications are sent
Learn how to change your notifications
-
Detailed System user guide
Download the detailed system guide for the Bell Aliant NextGen Home Security keypad.
-
Disarm system while away from home
Learn how to turn off your security alarm while you are away from home.
-
Email video or picture clips
Find out how to email security pictures or video clips.